Automated processing of claims in a flexible standard software

The Claims Management component enables efficient and transparent processing of claims and claim bundles for the following areas: P & C insurance, Health insurance, Life insurance, Care insurance, Personal accident insurance and Workers Compensation.

Solution Types
Extensions and Add-ons

Works With
SAP S/4HANA Cloud

Benefits and Features

BENEFITS

Improve customer satisfaction

Efficient Claims Management to improve customer satisfaction and accuracy in handling claims cases thru automated processes and faster lead times and reduced costs.

Increase competitive advantage and reduce costs

The smooth information flow and the automated processes will lead to reduced costs and reduction of operating expenses by shortening the time needed for claim handling.

Meet the needs of different user groups

The Claims Management system has been developed to suit the needs of different user groups. Simple screens and a large number of proposed values mean that the system can be used by various users such as: Call center workers, Agents/brokers, Experts (experienced claim handlers)

Get notification of loss or claim

Receipt of initial data. In notification mode you capture chronological information on the origin of the claim. There is a sequence of screens that you have to work through one after the other. The sequence of the processing steps is therefore fixed and cannot be changed.

Processing and handling of the claim

The solution features the determination of compensability, evaluation of claim items, capture of participants, creation of notes, archiving and output of documents.

Leverage SAP Fiori Apps

The library offers different SAP Fiori Apps for your us, such as: Claims Supervisor Overview, Workload Management, Approve Claim Payments, First Notice of Loss and others.

Price upon request

Plans and Pricing

Private Edition

Notification of loss or claim
Processing and handling of the claim
Financial processing
Management of the claim
Reporting

Technical Information

General
Solution TypesWorks With
Extensions and Add-onsSAP S/4HANA Cloud
Category
ERP and Finance /

 

Deployment
Software-as-a-Service solution
This product is delivered online as a subscription service.
Integrates with SAP Cloud solutions
This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
Cloud Solution
This product is designed to be delivered over a network as a cloud service.
User Assistance provided
Assistance is provided to enable all target users to install configure, and use the solution.

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Publisher

SAP Fioneer GmbH

Emerged from SAP, a market leader in enterprise application software, SAP Fioneer can build on a heritage of outstanding technology and a thorough understanding of both corporate and consumer demands. This gives us a head start to bring financial services to the next level with innovative software.

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